A 99.9% Server Uptime
The primary benefit of developing your own web hosting system is that you don’t need to worry about compatibility – you configure a particular set of software apps in such a way as to work with a particular set of hardware components. The end result is something way more solid and reliable, as there are less possible risks of failure. We’ve built our cloud hosting platform atop proven hardware elements together with a heavily customized version of SELinux so as to create an exceptionally secure and safe environment for your own personal websites.
That is the reason why, with all our Linux web hosting plans plans we offer you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
Along with our cloud hosting system, we have also set up our own internal network in all our datacenters. Everything is based on top–of–the–line hardware delivered by Juniper. And on every router, we’ve configured a firewall with an elaborate set of rules in order to filter out all fishy requests.
In this way, in each of our data centers – in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, you will enjoy a 99.9% network uptime guarantee. And this guarantee applies to all hosting plans in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it’s your hard–earned cash at stake, you cannot feel really safe. That is why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. If you do not feel content with our service or in case you wish to get a bit more robust hosting solution, such as a Linux VPS web hosting plans or a Linux dedicated web hosting plans – you’ll receive your money back in full, without any hidden costs or repayment charges.
24/7 Technical Support
If you’ve ever been forced to wait around for hours to get a response, you probably know how aggravating this can be, especially when your web site is at stake. This is the reason why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technical support engineers will be here and they’ll reply to you in less than an hour. And the best part is that their average ticket response time is well under 20 minutes!